Frequently Asked Questions
We have implemented additional health and safety measures in our warehouse to ensure a safe working and shopping experience for all our teams
- Health checks: our teams will complete health checks daily before their
- Social Distancing: we are adhering to social distancing guidelines and
wearing face masks
- Regular Sanitization: our warehouse is being sanitized and surfaces are
disinfected after use with alcohol-based supplies.
- Safe Delivery: our Delivery staff partners follow stringent health protocols
and we are encouraging contact less delivery through prepaid orders only.
You can email us on email@example.com or you can give us a call on +91-----------.
We do not have an in-store pickup option at the moment. We shall ship all our orders through our registered delivery partner.
We accept all credit and debit cards (International as well). We also accept net banking.
Once the order has been placed, the shipping address cannot be changed.
We have a strict NO exchange/return policy.
You can find the garment measurements in our size guide. The size guide has been placed on every product page.
We use registered courier partners for delivery of our products.
Currently we deliver in USA, UK and Australia. Kindly get in touch with our customer care team if you wish to get your order delivered elsewhere.
For any international orders, the customs and import charges shall be paid by the customer. Mrunalini Rao is not responsible for these charges.
No, we do not offer any credit note or store credits.
Kindly connect with our customer care for the same.
We have free shipping for all products across India.
If you’ve received a damaged product, kindly take pictures of the same and email/contact the customer care within 24 hours of delivery.